Privacy Policy

Privacy Policy – Yanmar Marine Experts

This Privacy Policy explains how Yanmar Marine Experts (“Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Company name (if applicable)
  • Order and inquiry details

This information is collected when you:

  • Request a quote
  • Place an order
  • Contact us
  • Subscribe to communications

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral source

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic
  • Personalize user experience
  • Support advertising and remarketing

You can control cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and manage orders
  • Respond to inquiries and provide support
  • Send quotations and order updates
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

We may also send marketing communications if you have opted in.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Contractual necessity (to fulfill orders)
  • Legitimate interests (business operations, fraud prevention)
  • Consent (marketing communications)
  • Legal obligations

4. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Payment processors
  • Shipping and logistics providers
  • IT and website service providers
  • Legal or regulatory authorities when required

All third parties are required to protect your information.

5. International Data Transfers

Your information may be processed outside your country, including the United States.

We take appropriate measures to ensure your data is protected in accordance with applicable laws.

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders
  • Meet legal requirements
  • Resolve disputes
  • Enforce agreements

7. Your Rights (GDPR & U.S.)

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us at:

Email: support@yanmarmarineexperts.com

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect
  • Request deletion of your data
  • Opt out of data sharing (if applicable)
  • Non-discrimination for exercising rights

We do not sell personal data.

9. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure servers
  • Encrypted communications
  • Access controls

However, no system is completely secure.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically.

The latest version will always be available on our website.

13. Contact Information

For questions or requests regarding this policy:

Yanmar Marine Experts
Phone: +1 (786) 453-6856
Email: support@yanmarmarineexperts.com

Address:
4217 Clay Ave
Haltom City, TX 76117
United States